All your macros are displayed in the macro library that you can access by clicking on MACROS directly from the main navigation menu.

See below 👇 

In the FOLDERS tab, we automatically arrange your macros in folders and subfolders depending on how you have formatted the title of the macro.

In the LIST tab, we show you all your macros the same way that you see them in Zendesk.

If you want to read more on how the categorization for macros works in Zendesk Support, we recommend you to have a look at this article taken from the Zendesk help center:

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