All customers can try Jatana for free for 14-days by installing the Jatana App from the Zendesk App Marketplace.

During the 14-days free trial, you can upgrade directly from the dashboard.

After the free trial is expired, you can upgrade directly from the dashboard and the Zendesk App.

How to upgrade from the Dashboard

During and after the 14-days free trial, a yellow banner will display the number of days left in your free trial.

To upgrade, click on the UPGRADE button and a Stripe popup will appear where you can insert you credit card information and confirm your payment.

Once your payment is confirmed, we will upgrade your account and you will be redirected to the dashboard.

How to upgrade from the App

You will be able to upgrade from the Zendesk App only after the 14-days free trial is expired.

At that point, the Zendesk App will be showing the message below.

Simply CLICK on the UPGRADE button and you will be redirected to a Stripe checkout page where you can insert your credit card information.

Once your payment is confirmed, we will upgrade your account and you will be redirected to the dashboard.

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